Diploma in

Tourism management(KNEC)

Course overview

Tourism, or the idea of people traveling to destinations away from their home for business or pleasure, is a growing field with many opportunities. For tourism professionals, these opportunities include work in the facilities where tourists stay as well as employment in the activities tourists undertake during these trips.  As an industry, tourism is important to development, growth, and economic potential.

Tourism management is the oversight of all activities related to the tourism and hospitality industries. It’s a multidisciplinary field that prepares people with the interest, experience, and training for management positions in the food, accommodations, and tourism industry. Tourism management might also include the enterprises, associations, and public authorities that market tourism services to potential travelers.

Module I

• Fundamentals of tourism
• Natural history of East Africa flora and fauna
• Tour guiding techniques
• Touristic history
• Travel operations and customer care
• Communication skills
• Foreign language I
• Information communication technology
• Entrepreneurship education
• Life skills

Module II

• Tour operations
• Travel agency
• Tourism geography
• Fundamentals of hotel operations
• Foreign language II
• Tourism accounting
• Tourism economics
• Business plan

Module III

• Principles and practices of management
• Tourism policy and planning
• Tourism product development
• Ecotourism
• Tourism marketing
• Foreign language III

Requirements

Course duration: 24 months

Exam body: KNEC

Grade: C- and Above