Diploma in

Housekeeping and accommodation studies single subject (ICM)

Course overview

Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings. A hotel survives on the sale of room, food, beverages and other minor services such as the laundry, health club spa and so on.

Our program is developed to equip students with a working knowledge of accommodation facilities it also entails personnel hygiene and hygiene attributes, cleaning methods, rooms attendance, housekeeping services and laundry services. The course also ensures that our students are able to face challenges In present era of hotel housekeeping.

Course outline

• The housekeeper and the organization of the department
• Routine methods of work
• The staffing of the department
• Contracts
• Security, safety and first aid
• The housekeeper and the management of the department
• Budgeting and buying
• Life skills
• Entrepreneurship
• Communication Skills
• ICT Application
• Cleaning
• Cleaning equipment and agents
• The linen room
• Laundry, dry cleaning and stain removal
• Pests and waste disposal
• Room Interiors
• Ceramics, glass, metals, plastics and sanitary fitments
• Floorings or floor finishes
• Carpets
• Wall coverings
• Fabrics
• Soft furnishings
• Beds and bedding
• Furniture
• Interior decoration – lighting, heating, ventilation and flowers
• Planning trends

Requirements
Course duration: 6 Months
Exam Body: ICM
Grade: D and Below

Course Outline

The housekeeper and the organization of the department
Routine methods of work
The staffing of the department
Contracts
Security, safety and first aid
The housekeeper and the management of the department
Budgeting and buying
Life skills
Entrepreneurship
Communication Skills
ICT Application
Cleaning
Cleaning equipment and agents
The linen room
Laundry, dry cleaning and stain removal
Pests and waste disposal
Room Interiors
Ceramics, glass, metals, plastics and sanitary fitments
Floorings or floor finishes
Carpets
Wall coverings
Fabrics
Soft furnishings
Beds and bedding
Furniture
Interior decoration – lighting, heating, ventilation and flowers
Planning trends

Requirements
Course duration: 6 Months
Exam Body: ICM
Grade: D and Below

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