Diploma in Housekeeping and Laundry Management

Courses Overview

Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings. A hotel survives on the sale of room, food, beverages and other minor services such as the laundry, health club spa and so on.

Our program is developed to equip students with a working knowledge of accommodation facilities it also entails personnel hygiene and hygiene attributes, cleaning methods, rooms attendance, housekeeping services and laundry services. The course also ensures that our students are able to face challenges In present era of hotel housekeeping.

Course Outline

Module 1

Housekeeping and Management Practice
Housekeeping and Management Theory
Principles and Practice of Management
Entrepreneurship
Business Plan
Housekeeping Operations
Information Communication Technology
Life Skills
Business Calculations and Statistics
First Aid and Home nursing
Principles and Practice of Management

Module 2

Stores Management
Laundry and Dry Cleaning Services
Applied Science
Textile Science
Laundry Operations
Laundry Management
Customer Care and Service Skills
Laundry and Dry Cleaning Services

Module 3

Property Management
Legal Aspects of Housekeeping and Laundry
Front Office Theory
Communication Skills
Principles of Accounts
Trade Project
Human Resource Management
Interior Design
Research Project
Research Methods

Requirements

Course duration: 24 months

Exam body: KNEC

Grade: C- and Above