Diploma in Airline Cabin Crew (IATA)
Course overview
Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.
This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.
Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process
Course Outline
- Introduction To The Airline Industry
- Air Transport And Flight Operation
- Crew Responsibilities And Cooperation
- Managing Abnormal And Emergency Situations
- Medical Emergencies Onboard The Aircraft
- Dangerous Goods
- Aviation Security
- Customer Service And Interaction With Passengers
- Aviation Security
- Airline Catering And On Board Retail Services
- Cabin Crew Professional Development
- ICT
- Communication Skills
- Entrepreneurship
Requirements
Course duration: 12 months
Exam body: IATA