Certificate in Housekeeping  and Laundry Operations

Courses Overview

Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings. A hotel survives on the sale of room, food, beverages and other minor services such as the laundry, health club spa and so on.

Our program is developed to equip students with a working knowledge of accommodation facilities it also entails personnel hygiene and hygiene attributes, cleaning methods, rooms attendance, housekeeping services and laundry services. The course also ensures that our students are able to face challenges In present era of hotel housekeeping.

Course Outline

• Information Communication Technology
• Entrepreneurship
• Housekeeping Theory
• Front Office Theory
• Store Control
• Safety and Security
• First Aid and Home nursing
• Communication Skills
• Life Skills
• Laundry Theory
• Maintenance
• Customer Care
• Business Calculations and Statistics
• Research Project
• Business Plan
• Housekeeping Practical
• Laundry practical
• Housekeeping and Maintenance Theory
• Housekeeping and Maintenance Practical

Requirements

Course duration: 12 months

Exam body: KNEC

Grade: D and Above